Online English training that improves hotel service, teamwork, and leadership-fast
Live group lessons built for operations: A2 → B1 → B2 + Maintenance, with QA an reporting.
Designed for hotel groups
Live online
Small Groups
CEFR-aligned
QA Observed
Featured In
Does This Sound Like You?
You’re working harder than ever, but still feel stuck in using the language in real conversations..
You’ve been trying to study on your own with apps and videos or memorize vocabulary and grammar rules, but it seems like nothing is working.
You feel overwhelmed, constantly juggling work responsibilities and uncertainty about what to focus on.
You’ve thought about taking the leap, but fear of not understanding or being understood is holding you back.
Miscommunication causes delays, poor reviews, and escalations.
"We help hotel staff communicate confidently with guests through practical, live online English training."
Hospitality English Programmes
Ready to pilot with one hotel or one department?
“A2 – Service Foundations”
Clear guest basics, polite service language, confidence.
“B1 – Advanced Service & Teamwork”
Problem-solving, teamwork, guest explanations.
“B2 – Leadership & Management English”
Meetings, feedback, escalation handling.
“Maintenance Programme”
Ongoing fluency, accuracy, and service consistency.
How it works?
Designed to fit hotel operations with minimal disruption.
1. Skills Check & Grouping
We assess each participant’s English level and place them into the correct CEFR group.
CEFR-aligned assessment
Correct level = faster progress
Faster guest resolutions
2. Live Lessons & Role-Play Practice
Live online lessons focused on real hotel scenarios and job-specific communication.
Small groups (4–8 learners)
Practical role-plays, not textbooks
Higher confidence at reception/ F& B / housekeeping
3. Quality Assurance & Reporting
Lessons are observed, quality-checked, and reported to ensure consistent outcomes.
Observation scorecards
Attendance & progress reports
Clear next-step recommendations
Better handover and fewer mistakes.
Stronger leadership language
See how this works for your hotel
What My Clients Are Saying
These incredible women embraced the journey—and their breakthroughs say it all.
“I finally feel like myself again. This coaching helped me reconnect with who I truly am and gave me the confidence to move forward.”
Juan C
“Working with you gave me clarity I didn’t even realize I was missing. I now make decisions from a place of strength and purpose.”
Jessica R
“I stopped doubting myself after just a few sessions. You helped me uncover what was holding me back—and I feel unstoppable now.”
Alina D
Upcoming Events
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Learn How to Train Hotel Staff in English
in Half the Time / Half the Cost
Tools to help you gain clarity, build confidence, and take action—starting today.
Have questions?
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